Q: How do I know my personal information is secure and private?

Q: Do I have to pay sales tax?

Q: What is the shipping cost. and How long does it take to receive an order?

Q: What is your return / Exchange policy?

Q: What credit cards do you accept?

Q. What is your warranty and repairs policy?

Q: How do I know my personal information is secure and private?

A: we are committed to protecting the privacy of your personal information. To protect the information you send from your computer to our e-commerce system, and all information is encrypted using Secure Sockets Layer (SSL) software. Internally, we use encryption and web security technologies to protect the privacy of your personal data. We are in the business of selling watches, not names or personal information. We will never, ever, give your name, email address, or personal information to anyone.

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Q: Do I have to pay sales tax?

A: Please be aware that all taxes and duties are your responsibility and must be paid by you to your local customs office upon the arrival of your timepiece. Our uaual practice is to declare the item you ordered as a sample.

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Q: What is the shipping cost. and How long does it take to receive an order?

A: Allow approximately 7-10 business days for FedEx Express Delivery (for in-stock items).

SHIPPING AND HANDLING RATES for one watch:

ZONE 1 - US$15.00

ZONE 2 - US$25.00

ZONE 3 - US$30.00

ZONE 4 - US$45.00

ZONE 5 - US$60.00

ZONE 6 - US$0.00

For other countries, please contact us for rates.

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Q: What is your return / Exchange policy?

A: We accept returns or exchanges for full credit (minus shipping) under the following conditions:

A request for a return or exchange must be made within 10 days from the date of the sales receipt. Upon approval of your request you will be given a Return Authorization (RA) number which must be written on the outside of the return package. Once you have received the RA number, the package must arrive at our office within seven days of your receipt of the return approval. Returns without an authorization number from us will not be accepted.

All merchandise that is returned or exchanged must be received in new, original and unused condition, along with all original manufacturer boxes, manuals and booklets with packaging and accessories intact. All returns and exchanges are subject to inspection by our returns department. Any watch that is worn, scratched, sized or altered in anyway will be denied credit or exchange.we reserves the right to reject any damaged or worn returns even if a return authorization number was originally granted.

Exchanges will receive full merchandise credit, less shipping charges, towards your selection of another timepiece of equal or greater value.

When shipping a return, it is advised to use safe packaging with a traceable courier and to insure the package for the full value, as we are not responsible for packages that we do not receive.

Please allow 2 weeks for refunds to be processed and credited to your account.

Upon rare occasions a timepiece may be defective and may be returned in exchange for the same item.

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Q: What credit cards do you accept?

A: We accept paypal and T/T payment. Please make sure you give us the right address before your payment. So we can ship the item you ordered in time.

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Q. What is your warranty and repairs policy?

A: We provides a non transferable Limited one Year Warranty for the original purchaser only.

The warranty starts on the date of purchase and covers all defects in materials and workmanship. It does not apply to normal wear and tear or to abuse and excludes the crystal (glass), case, strap or bracelet. In the event of a defect or malfunction within the warranty period, your watch will be repaired and returned to you,but you have to pay the shipping cost.

When shipping a repair, it is advisable that you use safe packaging and a traceable courier and insure the package for the full value, as we are not responsible for packages that we do not receive.

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